Windows hides devices when the network profile is Public, when network discovery is off, or when the discovery services aren't running. Even when devices don't appear, you can usually reach them directly by typing their name or IP address.
Common causes
Network set to Public
Windows turns off discovery on Public networks.
Network discovery turned off
Discovery and file sharing may be disabled in advanced sharing settings.
Discovery services stopped
The Function Discovery services must be running for devices to appear.
Devices on different networks
Computers on guest WiFi or a separate VLAN can't see office devices by design.
How to fix it, step by step
- 1
Set the network profile to Private
In Settings, open the network's properties and select Private.
- 2
Turn on network discovery
In Advanced sharing settings, enable network discovery and file and printer sharing for Private networks.
- 3
Start the discovery services
In Services, set Function Discovery Resource Publication and Function Discovery Provider Host to Automatic and start them.
- 4
Connect directly
Type \\computername or \\ip-address in File Explorer to reach the device even if it isn't listed.
- 5
Check which network each device is on
Make sure both devices are on the office network, not guest WiFi.
When to call a technician
Relying on the Network list is fragile. We set up mapped drives, shared folders, or SharePoint so people reach files the same way every time.
On-site support across Orange County · see our business networking and WiFi installation services.
Frequently asked questions
Why is the Network folder empty?
Network discovery is off or the network is set to Public. Discovery services may also be stopped.
Can I access a computer that doesn't show in Network?
Usually yes, by typing \\ followed by its name or IP address in File Explorer.
Is it safe to turn on network discovery?
On a trusted office network marked Private, yes. Keep it off on public networks.